GIORO advantages

1 month return policy

We grant you a one-month right to return the rings or jewelry you purchase from us, provided that they have not been engraved, altered or intentionally damaged. Further information about your right of withdrawal can be found HERE .

Lifetime guarantee

Wedding rings are for eternity and should give you joy for the rest of your life. Because of this, the careful production of our wedding rings is vital for us. Should a defect unexpectedly occur despite this, we will of course repair it for you free of charge. Our guarantee covers all defects that are due to incorrect manufacturing of the wedding rings by our company. This does not include any defects that are due to improper use, intentional damage or everyday wear and tear. This service is valid in Germany and Austria without a time limit. In the event of a guarantee, please contact the address stated in the legal notice on our homepage. Other rights that you as a buyer are entitled to from a legal perspective are not limited or invalidated by this guarantee.

Your price advantage thanks to direct sales

Since the quality of our rings and jewelry is extremely important to us, we produce them ourselves. By foregoing an external manufacturer and the associated detour via stationary retailers, we also achieve a price advantage. We will be happy to pass this on to you immediately. We would be very happy to receive feedback on our products and services. This gives us the opportunity to continually improve and meet the needs of our customers even more.

Free shipping and returns

If you decide to purchase from us, we want to make everything as pleasant as possible for you. Because of this, delivery and any return within the specified return period of one month within Germany is free*.

*For deliveries to Austria, only shipping is free. The return shipping is paid by the buyer.

Free ring size tape

We, the Gioro company, will be happy to send you a free ring sizer in advance. You can order this HERE . Our service team often asks which size you should choose if you vary between two sizes. You should always take into account that most people's fingers swell a little in the summer months. If you also have problems with this, you should go for the larger size, otherwise the smaller one will fit you.